Jewelry Protection
NORA Care Plan
Annual protection for the pieces you love. Your coverage is based on your jewelry’s value and includes cleanings, inspections and wear-and-tear repairs by a master jeweler with 30+ years at the bench.
Your Personal Plan
Every piece is different. Your annual plan is quoted individually based on the type of piece and its value.
What’s Covered
- Professional cleaning & polishing, twice a year
- Full bench inspection every 6 months
- Prong & stone tightening
- Prong re-tipping and rebuilding from wear
- Rhodium re-plating for white gold
- Chain, clasp & earring back repairs
- One ring resize per year (up to 2 sizes)
- Small side stones (melee) replaced if lost from wear
Exclusions
- Loss, theft or mysterious disappearance
- Center stone replacement
- Crushed, bent or cracked pieces from impact
- Damage from chemicals, misuse or abuse
- Pre-existing damage found at enrollment
- Any work done by another jeweler
Plan Terms
Plan Term
1 year, renews annually
Waiting Period
30 days after enrollment
Service Fee
Small fee per repair visit
Required Check-Ins
Every 6 months to stay active
Multi-Year Option
Prepay discount available
Coverage Area
In person or mail-in, nationwide
How It Works
Request a Quote
Tell us about your piece and its approximate value. We send you a personal quote.
Enrollment Inspection
We inspect and photograph each piece. Any existing damage is repaired first, then coverage begins.
Stay Active
Bring it in or mail it in every 6 months. We clean it and catch worn prongs before a stone is lost.
Request a Repair
Something wear-related comes up? Send a service request. Pay the small service fee and our master jeweler handles the rest.
Important Plan Information
- • The NORA Care Plan is a jewelry care & service plan, not an insurance policy. It does not cover loss, theft, or replacement of pieces or center stones. For loss and theft protection, we recommend a separate jewelry insurance policy.
- • Coverage applies to repairs resulting from normal wear and tear only. NORA's master jeweler makes the final determination of whether damage is wear-related or caused by impact, misuse or abuse.
- • Each plan is tied to the specific piece enrolled and photographed, and is not transferable. Missed 6-month check-ins pause coverage until the piece is inspected. Annual repair value is limited to the plan price.
- • Final plan details and pricing are confirmed in your personal quote.